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SERVICE & SUPPORT

RELIABLE MACHINES, DEPENDABLE SUPPORT.

You can trust us to stand behind our products and the promises we make to you, no matter the issue. From general technical assistance to specific multi-housing, on-premise and laundromat resources, here’s where you’ll find the information you need to help keep your machines running and your business moving forward. It’s all part of our commitment to helping our distributors, service providers and equipment owners move forward confidently each day.

SERVICE & PARTS

How to find your nearest Maytag® Commercial Laundry distributor, reach out to our tech support line or order replacement parts for your machines.

TECHLINE

Our tech support line is available Monday through Friday, 8 a.m. to 5 p.m. EST. TechLine offers both phone and video support to help you work through repairs or diagnose issues. Connect with the TechLine by calling 800-662-3587 and select option 2, then option 1.

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MAYTAG® COMMERCIAL LAUNDRY DISTRIBUTOR RESOURCES

Our commercial distributors are the key to our success, so we’ve put just as much thought into our distributor support as we have into the performance of our equipment.

WHIRLPOOL COMMERCIAL PORTAL

Visit the Whirlpool Commercial Portal for access to an extensive library of marketing collateral, product information and training resources. From current financing offers to online service certification courses, we’re continuously updating it with targeted tools and resources that will help you win new customers and provide existing ones with outstanding service.

To request access to the portal, you will need to enter your Sold To number and verify your company information before creating a User ID.

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SERVICE CONNECTIONS

The Service Connections website is where commercial laundry distributors and service technicians can find warranty information, service manuals and technical bulletins. Connect with your Maytag® Commercial Laundry Service representative to get your account set up.

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ONLINE SERVICE CERTIFICATION

Service technicians can become certified in service and repair for Maytag® Commercial Laundry single- and multi-load machines through the Whirlpool® Commercial Laundry Learning Center. Courses are available in both English and Spanish, covering:

  • Install and maintenance
  • Programming and use
  • Mechanical breakdown
  • Wiring diagram overview
  • Tech sheet overview
  • Fault code diagnosis

If you have an account on the Whirlpool Commercial Portal, you can access the courses by logging in and clicking on the Learning Center banner. If you don’t yet have access to the portal, connect with your service representative.

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TALKING TECH PODCAST

We created the Talking Tech podcast to help the busy technicians on the road stay informed and connected with updates, tips, tricks, and helpful information. Find it on [Spotify][link when available], [Pocketcast][link when available] and other podcasting apps, or by logging into the Service Connections website. Each episode is only 15-20 minutes long, and new episodes are released every other month.

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WARRANTIES

Being a brand you can depend on means being there if one of your machines needs service or parts.

SINGLE-LOAD AND VENDED MULTI-LOAD WASHERS AND DRYERS

For the first five years from the date of purchase, when a qualifying commercial appliance is installed, maintained and operated according to the instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation will pay for factory specified parts or original purchase date is required to obtain service under this warranty. Download the full Maytag 5-Year Warranty below for complete details and exclusions.

Maytag 5-Year Warranty

ON-PREMISE MULTI-LOAD WASHERS AND DRYERS

For the first three years from the date of purchase, when a qualifying commercial appliance is installed, maintained and operated according to the instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation will pay for factory specified parts original equipment manufacturer parts to correct defects in materials or workmanship. In the fourth and fifth years from the date of purchase. Maytag will pay for the following washer parts: The outer shell, drum and shaft assembly, inner welded frame, and bearings and seals. Proof of original purchase date is required to obtain service under this warranty. Download the full Maytag 3-Year Warranty below for complete details and exclusions.

MEDIA CONTACT

For media inquiries or requests for press materials, photos, videos, and media interviews concerning Maytag® Commercial Laundry, please fill out the form below.

MEDIA DOWNLOADS

Your source for Maytag Commercial Laundry logos, images and more in one convenient place.

BOILERPLATE

About Maytag® Commercial Laundry
Maytag® Commercial Laundry offers a full range of commercial washers and dryers to the coin, multi-housing and on-premises markets through a global network of independent commercial laundry distributors. Maytag Commercial Laundry is dedicated to producing innovative and dependable products for the commercial laundry market. For more information visit maytagcommerciallaundry.com

MEDIA CONTACT

For media inquiries or requests for press materials, photos, videos, and media interviews concerning Maytag® Commercial Laundry, please fill out the form below.

Non-media inquiries to these addresses will not receive a response. Not a journalist? Check out our Contact page.